When you log into e*Teller for the first time after our upgrade, you will be required to enter your Login ID and Security Code.

Your LOGON ID is your account number. Your Logon ID must contain at least 6-digits. If your Account Number is less than 6 digits, you must enter leading zeroes to make it 6 digits.

Your SECURITY CODE is the word security in lower case letters + the last 4-digits of the Primary Account Holder's Social Security Number.
You will be prompted to change your Security Code.
Example: If the last 4-digits of the Social Security Number are 1234 then your Security Code is security1234

If you experience an "unable to validate" error message, then you should delete cookies and cache from your browser. You can also try the login on a different browser. Deleting Cookies and Cache is usually found on your browser's settings under "privacy".